The Solution to Free Fire (FF) Diamond Top Up Failure

You can purchase these items via topping up your diamond. But there are times when you fail to top up the diamond. Here's some solution to Free Fire diamond top up failure that you need to know.

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In Free Fire, there are many items that you can choose to purchase in the shop. These items can be really useful for you to help you win the game easier later on. You can purchase these items via topping up your diamond in Free Fire. But there are times when you fail to top up the diamond. Here’s some solution to Free Fire diamond top up failure that you need to know.

The Cause to Free Fire (FF) Diamond Top Up Failure

Not enough voucher

The first thing that you need to check if you want to top up your diamond is by checking the voucher that you have. Most people forget to check the voucher that they have on their device, despite this being the main factor of the failure. So if you want to top up the diamond, make sure that you have enough voucher before topping up your diamond.

Unstable internet connection

If you already check the voucher and you have enough voucher, the next thing to look for is the internet connection. It will be a waste if you have enough voucher, but you don’t have the optimal internet connection. So if you don’t have an optimal internet connection, your top up attempt will keep on failing.

The date and time is not set accordingly

This last aspect is the one that most people ignore all the time. Despite this being one of the most important factor for you to know, people forget about it all the time. There are many cases where people fail to top up their diamond in Free Fire merely because the date and time on the device isn’t set right. So try to check out the date and time on your device, after the voucher and the connection is ready to use.

The Solution to Free Fire (FF) Diamond Top Up Failure

Contact the Free Fire customer service

If you want to top up your diamond, the voucher on your device will be reduced as a way to pay the diamond. But if the diamond doesn’t increase, it means that the top up attempt is failing. If the diamond doesn’t increase for the next 24 hours, then we suggest you to contact the Free Fire customer service in order to solve the problem.

If you contact the customer service, you can report this issue to the Garena directly.

And that’s some of the tips and solution to Free Fire diamond top up failure. Be sure to follow esportsku on instagram for more tips to come!